Director, Research, Monitoring and Evaluation

31 August, 2017


Women’s World Banking is the global non-profit devoted to giving more low-income women access to the financial tools and resources essential to their security and prosperity. For more than 35 years it has worked with financial institutions to show them the benefit of investing in women as clients, and as leaders. Women’s World Banking equips these institutions to meet women’s needs through authoritative market research, leadership training, sustainable financial products and consumer education. Headquartered in New York, Women’s World Banking works with 49 institutions in 32 countries with a reach of 16 million women to create access to finance on a greater scale than ever before.


Recent studies indicate that more than 1.3 billion women worldwide still remain outside the formal financial system. Women’s World Banking is dedicated to providing access to financial services to as many of these un- and underbanked women as possible. Beyond reaching the largest number of women, and ensuring that they are served well, Women’s World Banking also wants to understand the financial and social outcomes for women who have accessed financial products and services. Women’s World Banking seeks to answer questions such as: “How does access to financial products affect women’s overall well-being and that of their families?”

Women’s World Banking is looking for an energetic, hands-on Research, Monitoring and Evaluation Director to provide the strategic thought leadership to take our work to the “next level.” The successful candidate will:

  • Bring best practices and new research methodologies to Women’s World Banking’s global research and monitoring and evaluation efforts;
  • Seamlessly integrate with the design team to support our human-centered design initiatives;
  • Incorporate clear understanding of business needs in the research design and execution.

The Director will be responsible for the research strategy, managing research projects and staff, and guiding the monitoring and evaluation of all projects including implementation and analysis of gender performance indicators. S/he will follow industry trends and produce high quality research reports and presentations to share internally as well as externally. S/he will be responsible for representing Women’s World Banking in conferences, media briefings, speaking engagements, and professional networks to share research insights and their applicability thereby influencing and enhancing the dialogue around financial inclusion.  S/he will be responsible for financial planning and budgeting of projects as well as contributing to proposal development.  The Research Director will lead a team of six staff members, including a data analysts and a Research Fellow.

Tasks and Responsibilities:

  • Develop and guide the ongoing research agenda by identifying, designing and participating in research projects linked to gender and financial inclusion;
  • Develop and maintain market intelligence which support and guide strategic business decisions made by the Organization;
  • Enhance intellectual capital in the organization by developing and recommending new methodologies/tools (e.g., database design for quantitative studies and coding design for qualitative studies);
  • Oversee the monitoring and evaluation of Women’s World Banking’s program work to measure impact and effectiveness through high quality data management;
  • Lead the implementation of the gender performance strategy to foster wider adoption of gender specific metrics by financial institutions interested in measuring how well they serve women clients;
  • Use knowledge learned from conducting research to identify and recommend new business opportunities for Women’s World Banking’s program work;
  • Work closely with the design team on human-centered design initiatives for innovative solution development;
  • Work closely with the Communications team to synthesize and disseminate research findings aligned to Women’s World Banking’s knowledge and influence strategy;
  • Publish research results in a number of formats, including institutional publications, journal articles, conference presentations, social media, and donor reports as well as participate in learning communities to inform the research agenda and share information gained from the research activities;
  • Identify and manage partnerships with other research organizations;
  • Manage a staff of six, providing professional development guidance and daily supervision.
  • Within the first 75 days:
    • Assume full responsibility of the position;
    • Build the foundation for a strong managerial and mentoring relationship with your staff;
    • Embrace Women’s World Banking’s unique characteristics and offerings;
    • Learn and comprehend the Women’s World Banking business model;
    • Become trained in and fully integrate the use of Women’s World Banking systems and policies into your day-to-day activities;
    • Integrate into the Senior Management team, forging strong working relationships with key staff;
    • Develop an overall strategy and road map for the department to achieve over the next three years including targets.


  • Master’s degree (or Ph.D.) in Economics, Sociology, Anthropology or business related field;
  • Minimum of 10 years of experience in applied research to include: field research, research design, data collection, analysis and reporting as well as monitoring and evaluation as it relates to women and financial inclusion.

Interested? For more information and the application procedure, click here.

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