Policy Manager, Financial Inclusion Strategy

24 March, 2019











The Alliance for Financial Inclusion (AFI) is the world’s leading organization on financial inclusion policy and regulation. A member-owned network, AFI promotes and develops evidence-based policy solutions that help to improve the lives of the poor. AFI members are at the forefront of successful financial system reforms and have the unique experience to help shape the emerging regulatory response. Many of the most effective financial inclusion policies have been innovated, supported and implemented by AFI member institutions, and offer valuable lessons for any country interested in reducing poverty. Together, AFI members are working to unlock the potential of the world’s 1.7 billion unbanked through the power of financial inclusion. 

The Policy Programs and Regional Initiatives (PPRI) Business Unit is responsible for knowledge generation, dissemination, and joined learning, translating from the global level to, regional and national level, vice versa. In this regard, the PPRI facilitates the dialogue of technical sharing on policy development, from working groups to regional initiatives, and assists research on the latest trends and developments for policy topics on financial inclusion. The overall objective is to facilitate implementation of effective financial inclusion policies.

Main Duties and Responsibilities

The Policy Manager, Financial Inclusion Strategy (FIS), will be primarily responsible for (1) knowledge generation and (2) in-country implementation on policies related to national financial inclusion strategies (e.g. – development of national strategies for FI, monitoring & evaluation of NFIS and communication of NFIS). This position requires content development and dissemination of policy trends related to FIS. The Policy Manager will also oversee and facilitate the Working Groups related to FIS, support the development of their respective work plans, and provide technical guidance by coordinating closely with AFI members.

The Policy Manager will also be responsible for supporting policy analysis and in country implementation within the field of FIS, grant implementation, capacity building, member engagement, production of knowledge products, and network knowledge management. Also, the Policy Manager is responsible in providing intellectual input on various aspects of financial inclusion strategy and will help engage with technical knowledge partners and financial service providers to foster policy solutions for the empowerment and protection of consumers. 

Working Relationships

The Policy Manager will:

  •  be directly accountable to the Head, Policy Programs and Regional Initiatives;
  • liaise and work closely with the Communications, Monitoring and Evaluation, Capacity Building, Grants and Knowledge Management;
  • develop and maintain relationships with appropriate external partners; and
  • manage consultants that may be required to support activities related to the FIS Working Group work plan.


  • Facilitate the FIS Peer Learning Group, including direct support to the WG chairs, taking the lead in organizing WG meetings, managing expert input to the WG, and coordinating WG output with the overall AFI learning agenda;
  • Assist policymakers and regulators from the AFI network in analyzing and documenting policy success stories within FIS;
  • Provide expert analysis of regulatory frameworks (existing and proposed) for financial inclusion strategy;
  • Track and analyze policy innovations and trends in FIS policy to support the Working Groups and AFI Network;
  • Take responsibility for high-level policy dialogues on FIS, e.g. organization of sessions at the AFI Global Policy Forum and other conferences;
  • Participate in and present at relevant events sharing and disseminating insights and knowledge from the AFI network;
  • Identify, conceptualize, and manage the development of AFI policy knowledge products and case studies related to FIS;
  • Develop and maintain excellent relationships with key stakeholders in the field of FIS and (development partners, academics & research institutions, private sector etc.).


The ideal candidate should have significant and relevant experience in the field of financial inclusion strategy. At least 7-8 years of experience working in or with central banks, finance ministries, international and/or financial inclusion-related organizations would also be an advantage. A Master’s degree in a relevant field such as international development, finance, public sector policy and administration with qualifications in economics, management or project management would be advantages.

Planning and Organizing

  • establishes goal-orientated courses of action for self and others
  • identifies criteria to measure completion and success
  • sets, allocates and manages resources and priorities
  • documents plans and their requirements

Relationship Building

  • ability to influence and guide others to achieve common goals
  • demonstration of strong negotiation, communication, advocacy, and interpersonal skills
  • ability to contribute to building productive relationships and partnerships across the organisation and with stakeholders
  • ability to think and act with a long-term perspective – to develop and implement plans and projects that deliver strategic and long-term outcomes 
  • strong interpersonal skills in working with people from diverse cultures, personalities and disciplines.

Technical Knowledge and Analytical Skills

  • has high level of technical knowledge related to the job
  • maintains technical/professional currency
  • applies technical knowledge in an appropriate and effective manner
  • secures relevant information, ensures information base is appropriately wide/deep
  • compares information, identifies key issues, recognizes information gaps/limitations
  • asks appropriate questions to identify/clarify underlying issues/problems/opportunities
  • identifies trends and relationships, draws logical conclusions


  • sets high professional goals and standards 
  • sets example and imposes professional excellence
  • encourages and supports focus on quality

Communication (Oral and/or Written)

  • strong presentation skills
  • communicates ideas effectively to a range of individuals and audiences
  • communicates from the receiver’s perspective and facilitates their understanding
  • establishes the benefits of the information or recommendations to other parties
  • strong English writing and editing skills

How to Apply

Interested applicants please send your CV and Cover Letter to talent@afi-global.org

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