Client Protection in Microfinance: The Current State of Law and Regulation

EY, in cooperation with NpM, carried out an exploratory research on client protection. Josien Sluijs, director NpM: “The goal of the research was to identify how the guidelines that have been self-imposed by the sector, are actually facilitated by law and regulation, thereby focusing on overindebtedness, responsible pricing and transparency.”

The research, that includes cases of 12 countries worldwide, has incorporated two types of MFIs: the ones with a banking license and thus deposit taking, and those which are not taking deposit.

In addition, to complete the report, NpM created a ‘Bookmark’ including more general information on law and regulation with regard to client protection. For the ‘Bookmark’ with links to extra sources, click here.

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